Country Head of Internal Audit – Standard Chartered – Muscat
Primary Location: Africa & Middle East-Oman-Muscat
Employee Status: Permanent
Posting Date: 25/Mar/2020
Unposting Date: 08/Apr/2020
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It’s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good.
We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
GIA represents the third line of defence and provides independent assurance of the effectiveness of management’s control of business activities (the first line) and of the control processes maintained by the Risk Framework Owners and Policy Owners (the second line). GIA works with the Group’s other control functions, such as Finance, Risk and Compliance, but does not place unqualified reliance on their work. GIA is an independent function whose primary role is to help the Board and Executive Management to protect the assets, reputation and sustainability of the Group.
As defined in the Audit Charter, all staff in GIA must exhibit the highest level of professional objectivity in gathering, evaluating and communicating information about the activity or process being examined. They must make a balanced assessment of all the relevant circumstances and not be unduly influenced by their own interests or by others in forming judgments. GIA will adhere to the Definition of Internal Auditing, the Core Principles for the Professional Practice of Internal Auditing, Code of Ethics and the Standards for the Professional Practice of Internal Auditing that are published by the IIA. It is expected that all members of GIA strive to operate as role models for the Group’s valued behaviours. GIA methodology has defined “Habits of a Human Auditor” which are aligned to the Group’s valued behaviours and communicated across the function.
- In addition to the responsibilities defined in the Audit Charter to protect the assets, reputation and sustainability of the group. The CHOA will lead on the delivery of the GIA Strategy for the relevant country – focusing on:
- Customer experience
- Effective Group change
- Identifying Group efficiencies
- To act as Team Manager, as necessary, and take responsibility for overseeing the delivery of high quality audits, the performance of which cause minimal disruption to the business. Responsible, where serving as Team Manager, for the finalisation of audit issues and the audit report;
- To role model the valued behaviours and develop an environment in which positive behaviours are celebrated and poor culture is challenged.
- To execute audit work in an efficient and effective manner, within the given budget and timelines, and in line with GIA methodology standards.
- To clearly identify the risks and impact of issues during issue writing, agreeing these issues with management and obtaining quality management action plans to mitigate the risks raised;
- To lead continuous monitoring of assigned country / portfolio areas, and to build and maintain engagement with stakeholders;
- To take responsibility for the implementation and support of department-wide exercises such as annual planning, risk assessment and training;
- To support GIA audit teams by providing product/country knowledge and expertise for their audits relating to the individual’s area of responsibility;
- To attend and represent GIA at formal committees and Group meetings, providing meaningful challenge and data-driven insights, as required, e.g. Governance Committees and Country Non-Financial Risk Committees; and
- Serve as the GIA country subject matter expert – proactively engage with peers and stakeholders to maintain, build and share knowledge.
- Issue validation: All audit issue action plans agreed during audit fieldwork should be tracked through to completion in accordance with methodology requirements supporting timely closure of issues.
- Contribute to the GIA risk assessment and design the subsequent risk-based audit plan for the assigned portfolio;
- Audits relating to the CHOA’s portfolio in the GIA audit plan should address the key risks identified in the detailed risk assessment and in the audit planning process, and meet relevant regulatory requirements and expectations.
- On an ongoing basis, assess that the assigned audit plan remains relevant throughout the year as the risk profile of the business changes. Propose changes as appropriate; and
- Ensure that the country audit team operates in line with the Audit Charter during engagements, remains independent from management and free from interference.
- Effectively manage the cost of assigned audits within the allocated budget for audit engagements; and
- Identify and implement opportunities for cost savings and optimal productivity of assigned audit engagements.
- To act as Team Manager on assigned audit work. This will entail managing the Team Leader and junior colleagues working on the audit to deliver the Audit Planning Memo, Process Risks Controls Matrix , agree issues and action plans with management and submission of draft report to the Team Manager for review;
- Provide clear guidance, detailed review and supervision of the audit team’s work so that audit deliverables meet quality standards and timelines in line with the GIA methodology;
- Provide guidance on business/audit technical knowledge and management skills to Team Leaders and Team Members to enable them to effectively deliver their assigned contributions for an audit;
- Provide technical input and challenge on audit work being undertaken within the scope of assigned product / country area of responsibility. This will include working with the audit team to produce high quality outputs which address the areas of greatest risk;
- Support adherence to the GIA methodology in all areas of the audit engagement, as well as raising awareness and understanding of the methodology;
- Demonstrate sound knowledge of both business/technical areas and expert knowledge in the audit process, including the GIA system, audit work should be carried out to a high standard that meets all methodology and GIA system requirements;
- Take the lead in presenting the draft report in the GIA report review process (to the tollgate or report approver); and,
- Monitor the implementation/delivery of the agreed issues/audit plans for the audits assigned, understanding the key risks arising, provide advice on resolution of issues to auditees/action plan owners and escalate audit findings that remain unresolved.
- Update the Continuous Risk Assessment on a regular basis to identify changes in risk profiles and document these in a timely manner, proposing changes to the assigned audit plan, as appropriate;
- Promote early identification and escalation of risks, issues, trends and developments to relevant stakeholders. Be prepared to raise issues/concerns outside the normal audit process;
- Attend relevant meetings relevant to assigned country (e.g. Management Groups and Committees) provide insights and meaningful challenge, ensuring risks are appropriately identified, discussed and timely remediation plans are put in place;
- Adopt an anticipatory approach to risk assessment through stakeholder engagement and monitoring of the external environment to improve audit planning; and
- Review MI and reports regularly to keep up-to-date with key trends within the business and audit deliverables.
- Establish and maintain effective working relationships with the country management and business units which fall under portfolio responsibility.
- Effectively manage external stakeholders such as regulators and reviewers.
People and Talent
- Demonstrate strong leadership and ability to motivate and guide audit Team Leaders and members;
- Share knowledge to increase specialism within the function;
- Influence change within the department by highlighting potential enhancements;
- Identify growth areas on an ongoing basis and identify how best to develop them;
- Provide performance feedback, as appropriate, to Team Leaders at the end of an audit. Review and agree the feedback provided for team members with the Team Leader;
- Identify and successfully complete key internal training for self-development; proactively seek an external lens to support delivery of meaningful audit work.
- Facilitate the development of audit team members by providing on the job training and recommending formal training to support GIA activities; and
- Proactively spot talent for GIA.
- Manage the relevant Country stakeholders, and establish good working relationships to help the businesses improve the control environment and keep updated with changes in the business impacting their risk profile;
- Propose changes to audit plans, so that the audit plan remains relevant;
- Lead by example on how to communicate audit-related matters and resolve any conflict between auditors and auditees during the course of an audit. Use networks and relationships to build engagement and achieve results;
- Escalate delays in execution of audit work in a timely manner, both to auditee management and GIA management; role model this behaviour.
- Be able to clearly explain issues identified along with the risks and root causes to GIA and business management, using language designed to be understood by non-experts; and
- Support country stakeholders to improve the control environment and keep updated with changes in the business impacting their risk profile.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Support the GIA to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Where relevant – Additionally, for subsidiaries or relevant non -subsidiaries]
- Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)
- Designated business stakeholders, typically related to assigned portfolio; and
- GIA stakeholders – team leaders, team members, team managers, Product, Functional, Country and Regional Heads of Audit.
- Embed Here for good and Group’s brand and values in GIA; and
- Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Our Ideal Candidate
- In-depth understanding of [insert business specialism] risk management and associated control requirements;
- Strong communicator, both written and verbal, with ability to clearly explain controls to be tested and risks identified to audit and business management;
- Confident and courageous to raise and escalate ideas or concerns in a professional and timely manner.
- Proactive, self-directed and able to work with minimum supervision;
- Ability to work within a global team.
- Experience in audit, governance, risk or in a business environment;
- Professional audit certification preferred
Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our career pages.