Customer Service Cum Cashier – Oman Jobs – Muscat

Customer Service Cum Cashier – Muscat – Indeed.com

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1. Full commitment to working hours, adherence to formal maintenance, and attention to personal hygiene and general appearance.

2. Welcome customers when they enter through the company’s approved letter of welcome and provide them with information about products and services.

3. Answer customers ’questions, whether the customer is in the exhibition, by phone call or through direct dealing in the social media management system (Social Media).

4. Report the points that were discussed with clients during an answer to customer questions in the previous channels.

5. Responding to customer complaints in all channels and solving them in coordination with the responsible administrative staff.

6. Organizing delivery schedules and confirmation with clients and following up the availability of places for delivery.

7. Follow up on the delivery teams and communicate with the customers who have been scheduled and provide reports on the effectiveness of the commitment of the delivery team to the deadlines.

8. Follow-up reports of customer opinions during the exhibition and ensure that the sales staff fill in the data for the visitors without deficiency.

9. Prepare and follow up the visitors’ report and take their numbers and the names and operations that took place with them.

10.The ability to use corporate ERP systems.

Job Types: Full-time, Contract

Experience:

  • cash handling: 1 year (Preferred)


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