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HSBC Bank Oman SAOG – AML & Sanctions Policy & Programme Office – HSBC – Muscat

3 months ago

Omani and GCC Nationals only will be considered for this role

Role Purpose

  • Accountable for assisting the Head of AML and Sanctions in implementing policy and procedures for the anti-money laundering (AML) and counter-terrorist financing (CTF) (collectively referred to herein as “AML”) and Sanctions risk management framework to meet AML and Sanctions requirements in line with legislation in Oman and HSBC requirements.

  • Manage the Internal and External reporting requirements under the Anti-Money Laundering Regulations and the process of local regulation.

  • Lead the FCC AML & Sanctions Policy & Programme Office and work with relevant contacts in Lines of Businesses (Retail, Commercial and Global Banking) and Global Functions to ensure consistent and effective application and implementation of controls and systems to evidence related AML & Sanctions standards, policies and procedures.

  • Stay at the forefront of regulatory changes and Policy and Procedure changes for AML and Sanctions. Key role in conducting impact analysis of regulatory changes within Oman.

  • Manage changes in local regulations and/ or changes in Group Policy/ Procedures through appropriate measures providing oversight and ensuring proactive communication with Business and Functions.

  • Act as the first point of contact for internal stakeholders in relation to AML & Sanctions Policy and Procedures and responsible for escalating issues and concerns in a timely manner to Head of AML & sanctions and Head of FCC.

  • Assist the Head of AML & Sanctions in managing Group led projects for AML & Sanctions.

  • Produce, interpret and analyze Management Information (MI) for AML and Sanctions and engage with Businesses and Functions, along with FCC Advisors, in cascading these.

  • Ensure that processes and procedures are continually reviewed and improved and the changes are communicated and implemented effectively. Responsible for periodic and ad hoc review of standard procedure documents as required.

  • Ensure compliance with audit requirements by working with the Head of AML & Sanctions in performing the required audit checks for the process in order to maintain quality and productivity at the optimum level.

Principal Accountabilities: Key activities and decision making areas

Impact on the Business

  • Work as the focal point of contact for analysing and implementing changes in local regulation and/or the Bank’s Policies and Procedures.
  • Review and update Policies and Procedures at all times and provide guidance and advice to Businesses and Functions on AML and Sanctions Procedures.

  • Build on the knowledge of latest Anti Money laundering trends.

  • Understand MI requirements enough to be able to produce, analyse, interpret MI and provide timely reports to the local head of operations.

  • Procedural changes / new initiatives are reviewed, fully communicated to and implemented by the teams under control.

  • Ensuring compliance with HSBC company policies and procedures, including regulatory requirements.

  • Maintain equipment, systems and general work environment in good condition, adhering to all appropriate procedures.

  • Regular implementation and review of audit and FCRA procedures to give effective feedback to Management.

  • Processes are regularly reviewed to identify improvements which will enhance operational and financial effectiveness.

  • Check and support the timely implementation of the local regulation on Money Laundering (AML) and Counter Terrorist financing (CTF).

  • Ensure to comply with the procedures established by the global standard and local regulation.
  • Collaborate proactively to identify and mitigate the risk of Compliance, monitoring, reporting, certify and promote the culture of Compliance and optimize relationships within and with other teams.
  • Implement the necessary internal controls to identify and mitigate the risk in each of the processes that are part of the Branch.

Customers / Stakeholders

  • Extract, Record and Provide in a suitable format, Management Information to Line Manager and other Senior Management (GSC/BP).

  • Provide advice and guidance to staff in the branch network and other business areas on Money Laundering Reporting issues and other relevant matters.

  • Monitoring ‘Service Quality Standards’ of the team to ensure high Customer Service is delivered at all times.

  • Problem situations are proactively identified, resolved and escalated. Appropriate measures are taken to improve quality and prevent recurrence. Business partners are kept fully informed of progress.

Leadership and Teamwork

  • Ensure ‘Knowledge retention’ in the section by reinforcing concepts through continuous staff training. (To address the effects of Attrition).

  • Effectively manage the AML & Sanctions Policy & Programme Office.

  • Planning, organizing and conducting regular discussions with the CAMP teams in GSCC on sharing of feedbacks and best practices.

  • Provide support and guidance to MLRO.

  • Effectively drive and manage change to achieve business goals. (Example: Process improvements, Changes in procedures).

  • Lead by example through service excellence and driving Quality initiatives for improved Customer Satisfaction.

  • Create robust team environment where skills and knowledge is openly shared to achieve team and business goals.

  • Head of AML & Sanctions is regularly briefed and made aware of targets and achievements.

  • Advice and guidance is given in a constructive manner.

  • To ensure to regularly update the teams with the latest AML news, trends.

  • Bachelor’s degree (Commerce, Economics or Finance background), preferably working experience with Financial Crime Compliance Policies.

  • Awareness of Oman local regulatory requirements and preferably, also international best practice of AML and Sanctions.

  • General understanding of Financial Products and Markets and knowledge of various Banking Products (Eg. Savings Bank Account, Current Accounts, Business Account, etc.).

  • AML Compliance/ Sanctions Product Knowledge relating to Money Laundering, Crime and Terrorism is preferred.

  • Good understanding of Internet and its usage.

  • Political, Social and Economic knowledge of countries that are major players in the global economy.

  • Sound understanding of the AML Regulatory requirements.

  • English Language (90%) Desirable.

  • Courses in AML and CTF.

  • Sound understanding of local regulation concerning the offences and defenses relating to money laundering.


  • Ability to learn quickly, transfer knowledge appropriately, understand and interpret numeric data.

  • Evidence of good analytical, statistical and data mining skills to study trends and make projections.

  • Production management skills and ability to initiate process improvements.

  • Good organizational skills and ability to work with minimal supervision.

  • Well-developed and highly skilled in report writing,

  • Good communication skills – both orally and in writing.

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