Categories: jobs
July 3, 2017
| On 1 year ago

MHD: General Manager – Jaguar Land Rover

Automotive Sales Director is the owner of the overall Brand/Division budget and ensures meeting the same through achievement of sales targets and working within the expenses (as per the budget) Manage the entire sales team in the Capital area directly and assist Branches in activating their sales. Define strategy to meet the desired revenue target. Summary of the Job Role: Responsible for all aspects related to Brand/Division’s: – Sales Management – Product Management – Principal Relationship Management – Manage administration of the showroom, vehicle stock, sales team and support staff. – Deliver on revenue and profitability targets. Authorities: – Vehicle Ordering: Decide vehicle model configuration/quantity and recommend ordering of the same. – Expenses: Authorize expenses for the Division as pert the budget parameters. – Purchase Orders: Approve local purchase orders for accessories, insurance and such items that are part of a sales transaction. – Cannibalization: Authorize cannibalization of stock vehicles where such parts are not available or on order whenever such a request is adequately justified by service. . – Deliveries: Approve Delivery Orders and Invoices for vehicles to be delivered to In-house or Retail customers. – Leave: Approve leave applications for sales and support staff under his administrative authority. – Appraisals: Appraise performance of Sales and Support staff as per company guidelines and provide recommendations to Director – Automotive. – Financial: deciding price on cars and maintaining profitability Key Outputs: Sales Management – Define overall sales strategy for meeting the Division budget. – Ensure individual targets and the overall Division sales targets are met. – Ensure Division revenue as well as profitability targets are met. – Ensure marketing activities are executed as per plan, track ROI of these. – Plan, budget and introduce new price packages/special offers from time to time to stimulate sales. – Ensure high retail standards are maintained to ensure customer satisfaction. – Support the branches for their sales / marketing activities. – Serve as escalation point for post-sales issues of customers with regards to Service and Parts. Coordinate with counterparts in Service and Parts Dept wherever necessary for resolution of such issues. – Provide quotes upon their request to other Divisions of MHD for their vehicle requirements and coordinate fulfillment of the same. Product Management – Ensure stock levels are maintained to meet in-house requirements and retail market demand. – Ensure model mix and configuration is according to in house and retail market demand. – Introduce new models at strategic times and in line with the competition offerings. Principal Relationship Management – Maintain a professional and proactive communication with Principals to maintain and enhance MHD LLC’s image. – Negotiate for current/future model pricing and extract maximum support from Principals for the benefit of MHD LLC. – Ensure that Principals support MHD towards sales training for current/new models so that sales team’s product knowledge is up-to-date. Overall Administration – Formulate budgets for the Division/Brand and ensure the same are met on revenue as well as expenses side. – Administer and motivate the sales and support staff to meet the Division’s overall objectives. – Ensure vehicle stock, inter-branch transfer, test drive vehicle logs, fuel statements, marketing / promotional material stock records are maintained accurately. – Ensure that sales staff follows documentation process in compliance of MHD’s policy and guidelines in customer transactions. – Ensure overall upkeep of the showroom property, vehicle stock and assets of MHD LLC and recommend measures to improve the same. – Liaise with Logistics/ F&P for timely clearance of new vehicle stock that arrives at the port from time to time as per our order. – Provide regular MIS to Director Automotive about the overall results and activities being carried out. Suggest ways/process for improvement sales and efficient administration of the business. – Liaise with counterparts in Service and Parts Department to improve our customer responsiveness and after – sales problem resolution. – Ensure that the entire Division follows processes that meet ISO standards adopted by MHD LLC. – Provide assistance to Internal Audit during their visit to the premises, act upon their recommendations and suggest ways to improve regulation and control over transactions conducted internally/externally by the Division. Relationships: Internal All Departments External Customers, Suppliers, Principals Qualifications: MBA in Marketing Or Relevant Degree in Automobiles Skills/Knowledge: – Strong knowledge and practical application in automobiles industry – Excellent analytical skills – ability to think ‘outside the box’, strong attention to detail. – Able to continuously source profitable and sustainable business – Excellent verbal and written communication skills; Drives for results and success, conveys a sense of urgency and drives issues to closure, persists despite obstacles and opposition. – A well organized and self-directed individual who is capable of handling multiple projects simultaneously and ability to meet deadlines. – Team leader and player with proven ability to motivate people under pressure – Adaptability to changes in the work environment – manages competing demands and is able to deal with frequent change, delays or unexpected events. – Organizational and Time management skills: multi-tasking and prioritizing, planning work activities efficiently to meet deadlines and high level goals. – Good working knowledge of MS Office Products (Excel, Word, Power Point, Outlook); the ability to quickly adapt and work with new software & systems

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