Do you see yourself as Night Manager?What’s your passion? Whether you’re into tennis, shopping or karaoke, at IHG we’re interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies – people who put our guests at the heart of everything they do. And we’re looking for more people like this to join our friendly and professional team.The Crowne Plaza Resort Salalah sets in 45 acres of private tropical gardens and on a long stretch of pristine sandy beach. the resort enjoys an ideal location for Business, Meetings & Events and leisure Traveler’s. Recline on a well-lit beach and by the pool with sumptuous cuisine at the relaxing Crowne Plaza Resort Salalah.Receive a warm welcome from friendly Omani staff as you cross 42 acres of lush, landscaped gardens and enter into the gleaming lobby of Crowne Plaza Resort Salalah. We’ll show you to your room or suite, or point you towards our 3 interconnecting pools, tennis and squash courts or par-3 garden golf course.A courtesy shuttle bus whisks you from Salalah International Airport to Crowne Plaza Resort Salalah in 10 minutes. We combine a resort getaway with easy access to the centre of Salalah, just 10 minutes’ drive away. Lush hotel gardens lead to the gentle turquoise waters, lapping against beach.Locals are drawn to our night-time attractions, from sumptuous themed buffets on the white sand at Dolphin Beach Restaurant to Arabic singers and disco nights at Al-Luban nightclub. Al-Khareef Pub, with its rich wood and stained glass, is a homely space serving draught beers and nightly live entertainment. Dine al fresco on the Arabic-style terrace of Darbat restaurant or sip cocktails at the Pool Bar.
Your day to day
As Night Manager, you are responsible to ensure smooth and seamless operations during the night, manage and monitor activities of all employees in the Front Office and Housekeeping department making sure they adhere to the standards of the hotel at all times, direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety, conduct briefing for all staff during Night Shift, maintain a professional and high quality service oriented environment at all times, manage the night shift in the department ensuring all employees perform the tasks assigned to them and coordinate Front Office activities with other departments, required to welcome our guests to the hotel in a friendly and helpful manner, ensure that the public areas are kept clean and tidy, monitor and develop team member performance, ensure the accurate completion of the daily night audit, report any suspicious persons, activities and/or hazardous conditions to the Security department and/or the Front Office Manager, review, verify and react to all group resumes, checking billing, room types, arrival, departure dates, and VIP designations, confers and cooperates with other managerial staff to ensure coordination of hotel activities, exhibits a positive and involved team attitude to all departments and promotes positive team member relations through an environment that encourages open communications, trust and mutual respect, will also assist in developing and implementing initiatives which embrace Guest Experience and constructive feedback as well as responsible to ensure that financial figures and PMS night run is smooth, efficient and complete at all times and that any discrepancies are to be addressed immediately. Performs related duties and special projects as assigned.
What we need from you
Qualifications and Technical skills:Bachelor’s degree holder / higher education qualification / equivalent in hotel management or related fieldThree or more years of experience in a hotel setting as Night ManagerGood command of Arabic, English is an advantage
What we offer
In return we’ll give you a competitive financial and benefits package. Hotel discounts worldwide are available as well as access to a wide variety of discount schemes and the chance to work with a great team of people. Most importantly, we’ll give you the room to be yourself. So what’s your passion? Please get in touch and tell us how you could bring your individual skills to IHG.